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What is a Chatbot?

Chatbot (Automated conversation): is simply a tool that simulates human conversations, which allows a form of interaction between a customer and a machine.

3 Important Components of Releans’ chatbot:

  1. Customer Service Portal: Agent has access to all conversations from several platform to serve your customers better.
  2. Chatbot Builder: easy-to-use builder, to build all of the expected scenarios you would like to deliver.
  3. Machine Learning: trained with hundreds of thousands of people from various industries.

Learn More about Chatbot Maturity